Enhancements to better serve you are coming soon!

Legends Bank - Legendary Service. Extraordinary People.

Legends Bank Enhancements

Blue banner that reads "The Same But Better" in white text with a red drop-shadow behind the word 'Better'.

Enhancements to better serve you are coming soon!

Legends Bank is always looking for ways to provide even more legendary service for our customers. That’s why we will be upgrading our internal banking systems on Friday, August 9th, 2024, giving you more convenient solutions.

Here’s what you can look forward to:

  • Contactless tap + go technology 
  • Card control features
  • Ability to set travel notices
  • Personalized alert communications
  • Expanded transaction and budgeting tools
  • Enhanced person-to-person payments
  • Real-time payments

What do these exciting new changes mean for you?
And what can you expect while this upgrade is taking place?

All Legends Bank ATMs will be unavailable beginning the morning of August 8th through August 9th. As a reminder, your debit card is able to be used at any non-international ATM without a fee.

You will be receiving a new Legends Bank Visa debit card in the mail beginning the week of July 22nd, but please continue to use your current debit card through August 7th. After this date, your old card will no longer be active; please dispose of it appropriately. Your new Legends Bank Visa debit card can be activated the morning of August 8th by calling 1‑877‑965‑3344. Your debit card standard limits will apply to your new card.

Your current Online / Mobile Banking login will be active through August 8th at 4:00 pm CDT. After this date, all digital banking services will be unavailable until August 12th. During this time, information about transactions and your balances will be available by calling 1‑866‑391‑1925 or emailing us at customerservice@legendsbank.com.

You will use your previous username, and your password will be your username plus the last 4 digits of your Tax ID number. (For Example: Username = janedoe, Password = janedoe1234). From there, you will be prompted to set up a new password and 3 security questions.

Mobile banking users will need to update their Apple™ or Android™ Legends Bank-TN Mobile apps. Details and instructions for both personal and business users will be coming soon.

Personal and Business Bill Pay will be active through August 1st on our current system, and will be unavailable until August 12th, when it will resume on our new system. Please make sure that you arrange alternate payment methods during this time.

Bill payee and recurring payments will be converted into the new digital banking system, but it is highly recommended that you verify your payee and payment information are correct before sending.

Telephone Banking will be unavailable beginning the morning of August 9th until August 12th. You will continue to use the same number, 1‑866‑367‑6708, to access our Telephone Banking services. Your existing PIN will remain the same. If you do not have a PIN, we will set one for you to the last 4 digits of your Tax ID number and you will be prompted to change it during the first use.

You will receive an account “cutoff” statement as of August 8th for any activity since your last statement. This may result in you receiving two account statements for one cycle: one from the old system and another for activity on the new system until your regularly scheduled statement cycle. Please be sure to download and save or print copies of statements for your records.

Interest-bearing accounts will receive interest effective August 8th and again on the next regularly scheduled statement cycle.

Thank you in advance for your understanding during this process. We do know disruptions can be difficult, even when they are temporary. Remember, we are here and happy to help. We appreciate your patience as we work through the finishing touches of our new and improved internal banking system.

If you have questions, please head to our FAQ page, call us at 1‑866‑391‑1925,
or email us at customerservice@legendsbank.com.

Legends Bank